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Develop & Evaluate

By RISE Business Framework · Created by Gary Harper and Brandon McCurdy · Reviewed

Developing and evaluating employees means regularly measuring performance and acting on what you find. RISE uses the 9-Box with a prescribed action for each box. Stars are promoted, Core Players are coached and Work Horses are maintained. The Up or Out Dilemma and Up & Out Grinder get a performance improvement plan (PIP).

How RISE does it

  • The operative version of the 9-Box, with an action under every box.
  • High potential, low performance (Idle Genius): set expectations.
  • Two boxes call for a PIP: Up or Out Dilemma and Up & Out Grinder.
  • Bad Hire, the lowest box on both axes: move on.

Develop & Evaluate is one of four tools in Talent Development, part of the Resources quadrant of the RISE Business Framework.

The RISE tool

The 9-Box System: prescribed actions

Potential / PerformanceOneTwoThree
ThreeIdle Genius: set expectationsHigh Potential: invest in themStar: promote them
TwoUp or Out Dilemma: conduct a PIPCore Players: coach themHigh Performer: inspire them
OneBad Hire: move onUp & Out Grinder: conduct a PIPWork Horse: maintain

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Quick self-check

“We have a structured, ongoing program for developing team members after they are hired.”

Frequently asked questions

What should I do with an underperforming employee?

Find their box on the 9-Box first. RISE prescribes setting expectations for an Idle Genius and moving on from a Bad Hire. The Up or Out Dilemma and Up & Out Grinder get a PIP.

How do you use the 9-Box for performance reviews?

Rate each person 1-3 on potential and performance, find their box, and apply its action. Re-rate at each review to track movement.

The other tools in Talent Development

Related in another quadrant: Culture

Find out where your business really stands.

The free RISE Assessment scores your business across all four quadrants in about 6 minutes, and shows you where the opportunity is.

The RISE quadrant wheel