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Process Ownership Chart

By RISE Business Framework · Created by Gary Harper and Brandon McCurdy · Reviewed

A process ownership chart shows who is accountable for each process in a business, not just who reports to whom. RISE uses a four-tier cascade. One Innovate and one Lead role sit at the top, with four Manage roles and eight Process owners beneath. Every core process gets a single accountable owner.

How RISE does it

  • Separate from the org chart: it defines how work gets owned, not just structure.
  • Four tiers: Innovate, Lead, Manage and Process.
  • One Innovate and one Lead role, four Manage roles, eight Process owners.
  • The chart starts blank; your team names every node.
  • Each core process has a single accountable owner.

Process Ownership Chart is one of four tools in Talent Accountability, part of the Resources quadrant of the RISE Business Framework.

The RISE tool

Process Ownership Chart tiers

Answer one question per tier to fill in your chart.

TierDefining question
InnovateWho casts visions and grows the business?
LeadWho leads the process and holds it accountable?
ManageWho manages the team and holds them to process?
ProcessWho is accountable for the process taking place?

The workbook cascade: 1 Innovate and 1 Lead at the top, 4 Manage, 8 Process.

“The innovator sparks the flame, the leader keeps it burning, the managers ensure it spreads, and the employees fan the fire of success in each core process.”Gary Harper

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Quick self-check

“We assign ownership for each process in the business to a single team member so accountability is clear.”

Frequently asked questions

What is a process owner?

A process owner is the one person accountable for a process taking place. In RISE, process owners sit at the base of the Process Ownership Chart, under the Manage tier.

Can two people own the same process?

RISE says no. The RISE Business Assessment asks whether each process is assigned to a single team member so accountability is clear.

The other tools in Talent Accountability

Related in another quadrant: Process Execution

Find out where your business really stands.

The free RISE Assessment scores your business across all four quadrants in about 6 minutes, and shows you where the opportunity is.

The RISE quadrant wheel