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Cycle Time

By RISE Business Framework · Created by Gary Harper and Brandon McCurdy · Reviewed

Cycle time is the time it takes to complete a task or process from start to finish, including waiting time and other delays. RISE layers it onto the SIPOC. For each of up to five cycles, record the average length, the longest and shortest in the last 90 days, and contributing factors.

How RISE does it

  • Includes waiting time and other delays, not just hands-on work.
  • Affects production yields, customer satisfaction and costs.
  • Tracked for Cycle 1 through Cycle 5 under the SIPOC header.
  • Contributing factors explain why cycles run long or short.

Cycle Time is one of four tools in Business Pipeline, part of the Systems quadrant of the RISE Business Framework.

The RISE tool

RISE Cycle Time worksheet

Complete one row for each cycle in your pipeline.

CycleAverage LengthLongest in the Last 90 DaysShortest in the Last 90 DaysContributing Factors
Cycle 1___ days___ days___ daysUp to four factors
Cycle 2___ days___ days___ daysUp to four factors
Cycle 3___ days___ days___ daysUp to four factors
Cycle 4___ days___ days___ daysUp to four factors
Cycle 5___ days___ days___ daysUp to four factors
“Understanding cycle time is the key to maximizing efficiency.”Gary Harper

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Frequently asked questions

What is cycle time in business?

Cycle time is how long a task or process takes from start to finish. RISE includes waiting time and other delays in that number.

How do you reduce cycle time?

Measure each cycle first, then study the contributing factors behind the longest ones. Remove the waits and bottlenecks those factors reveal.

The other tools in Business Pipeline

Related in another quadrant: Finance

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