
Creators of RISE
Susan Harper
Systems Expert · Process • Procedures • Policies
The Process Mapping Queen.
Partner & Coach at Sharper Business Solutions
About Susan
Susan worked in the not-for-profit sector for over 20 years, managing teams and integrating systems and processes on a daily basis.
Her attention to detail and analytical mind provide crucial insights into the nuances of a business's day-to-day operations. Known by many as “The Process Mapping Queen”, Susan has the incredible ability to take complicated issues and break them down into simple, actionable steps. She co-wrote A Purpose to RISE and leads the Systems quadrant of the framework.
Highlights
- 20+ years managing teams and systems
- Known as “The Process Mapping Queen”
- Co-author of A Purpose to RISE
- Leads the Systems quadrant
Credentials
- Certified RISE Founding Coach
Books by Susan
Work with a coach trained by Susan and the RISE team.
RISE Certified Coaches implement the framework alongside your team, quadrant by quadrant.




